FAQ

How do I download files after making a purchase?

Once you make the purchase you will receive an e-mail with the download links. You will also be able to login if you created an account upon purchase, this will take you to your account dashboard where you’ll find your downloads.

What version of Photoshop are your mockups created in?

Smart Objects mockups are created using Adobe Photoshop CC (Creative Cloud).

Do your mockups come with an instruction guide?

All our mockups come with an instructional step by step guide to make your process as smooth as possible.

If I purchase unlimited access will I get access to all your products on your website?

Yes, that’s correct, you will get access to all the products and updates including any we make for 1 year from the beginning of the subscription.

What payment methods do you offer?

We accept payments via PayPal and its included payment methods as well as credit cards handled via Stripe.

Can I get a refund?

We do not offer refunds, however, if the product is proven to be defective and we are notified within 7 days of your purchase, we will either provide a replacement update or refund your money.

How can I contact you regarding additional help?

If you ever have any questions regarding our service, please get in contact with us at: info@smartobjects.co